Terms & Conditions
Welcome to AUD99, operated through aud99-australia.com (“the Website”). By accessing or using this Website and its associated services (“the Services”), you agree to be bound by the following Terms and Conditions (“Terms”). Please read this document carefully before registering, depositing, or placing bets. If you do not agree with any part of these Terms, you should cease using the Website immediately.
1. General Terms
1.1. Contractual Relationship.
These Terms constitute a legally binding agreement between you (“the Player” or “you”) and AUD99 (“the Company”, “we”, “our”, or “us”). By creating an account or interacting with the Website, you acknowledge that you have read, understood, and agreed to these Terms in full.
1.2. Eligibility.
Access to gambling services via AUD99 is strictly limited to residents of jurisdictions where online gambling is legal and regulated under applicable law.
- Players must be 18 years of age or older or meet the minimum legal gambling age in their jurisdiction, whichever is higher.
- By opening an account, you confirm that the use of AUD99 services does not violate any laws applicable in your region or territory.
- We reserve the right to verify your age, identity, and location through independent verification services.
1.3. Australian Jurisdiction.
This Website operates in alignment with the Interactive Gambling Act 2001 (Cth) and relevant state and territory gambling regulations applicable in Australia. Certain restrictions may apply to users residing in specific Australian states or territories. The Company ensures that its services comply with responsible gaming and anti-money laundering frameworks required by the Australian Communications and Media Authority (ACMA) and AUSTRAC.
2. Account Registration
2.1. Account Creation.
To access wagering services, you must register an account through the official Website. You will be required to provide accurate and complete information including (but not limited to) your full name, date of birth, residential address, contact information, and payment details.
2.2. Verification.
AUD99 reserves the right to request identity verification documents at any time to:
- Confirm your age and identity.
- Prevent fraudulent or multiple account creation.
- Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
Verification may include providing government-issued identification, proof of address, and proof of payment ownership. Failure to comply with verification requests may result in account suspension or closure.
2.3. Account Security.
You are solely responsible for maintaining the confidentiality of your login credentials. Any wagers placed using your credentials are considered valid and may not be reversed. If you believe your account has been compromised, contact us immediately at [email protected].
2.4. Multiple Accounts.
Only one active account is permitted per player. Opening multiple accounts under different names, emails, or devices is strictly prohibited. AUD99 reserves the right to close duplicate accounts and void any related winnings, bonuses, or balances.
3. Deposits and Withdrawals
3.1. Depositing Funds.
Players can deposit funds using any of the approved payment methods listed on the Website. AUD99 only accepts transactions in Australian Dollars (AUD) unless otherwise stated.
All deposits are processed securely through encrypted payment gateways. Minimum and maximum deposit limits may apply depending on the payment method.
3.2. Withdrawal Requests.
Withdrawals can be requested at any time from your account’s cashier section, provided that all wagering and verification requirements have been met. AUD99 reserves the right to review and approve withdrawals according to AML and responsible gambling obligations.
Processing times vary depending on payment type and verification status. Certain withdrawals may require additional identity or payment verification.
3.3. Payment Ownership.
You may only use payment methods registered under your own name. Transacting using third-party payment details or shared cards is not permitted. Any violations may result in account suspension and forfeit of winnings.
3.4. Transaction Fees.
AUD99 may charge or reimburse third-party transaction fees at its discretion. All associated banking costs are the responsibility of the player.
3.5. Anti-Money Laundering Compliance.
In line with Australian AML laws and AUSTRAC guidelines, AUD99 tracks and reports suspicious transactions. If the Company identifies irregular patterns or potential violations, it may freeze the account and remit funds as required by law.
4. Bonuses and Promotions
4.1. General Bonus Terms.
Bonuses, promotions, and free spins offered by AUD99 are subject to specific terms outlined on the promotion page or in direct communication. Players are encouraged to read the conditions carefully before accepting any promotional offer.
4.2. Wagering Requirements.
Unless otherwise stated, bonuses are subject to standard wagering requirements. Players must wager the bonus amount and associated winnings a specified number of times before withdrawal.
4.3. Abuse of Promotions.
Any attempt to exploit or misuse bonus offers — including multiple account usage, bonus stacking, or coordinated gameplay — will result in the forfeiture of bonus funds and potential account closure.
4.4. Modification and Termination.
AUD99 reserves the right to modify, suspend, or cancel any promotional offer at its sole discretion, without prior notice where necessary.
5. Responsible Gambling
5.1. Commitment to Safe Play.
AUD99 promotes responsible gambling practices aligned with the Australian National Consumer Protection Framework. Gambling should be viewed as a form of entertainment, not a source of income.
5.2. Self-Exclusion and Limits.
Players may at any time request:
- Temporary or permanent self-exclusion.
- Deposit, loss, or session limits.
- Cooling-off periods.
These tools are available through your account settings or by contacting [email protected].
5.3. Support Services.
If you believe you may be developing a gambling issue, we encourage you to seek help through organizations such as:
- Gambling Help Online (1800 858 858).
- Lifeline Australia (13 11 14).
- Relationships Australia (1300 364 277).
6. Game Rules and Fairness
6.1. Random Number Generator (RNG).
All games offered via AUD99 use Random Number Generator software independently tested to ensure fairness and unpredictability. Game results cannot be influenced or predicted by players or staff.
6.2. Malfunctions.
In the event of a technical malfunction or error in game outcome, wagers will be reviewed and may be declared void. Any funds affected by technical issues will be refunded to players in accordance with our system logs.
6.3. Disconnections.
We shall not be held liable for technical interruptions caused by internet connectivity loss, power failure, or device malfunction on the player’s side.
7. Betting Rules
7.1. Placing a Wager.
A wager is considered valid once it has been confirmed by our servers and reflected in your account history. Once confirmed, wagers cannot be altered or canceled.
7.2. Invalid Bets.
In cases of obvious errors or system malfunction, wagers may be declared void at AUD99’s discretion. Refunds will be processed for affected bets.
7.3. Results and Payouts.
Game results displayed by the system are final. In case of a dispute, the results registered on the Company’s server are considered the decisive record.
8. Account Closure and Suspension
8.1. User-Initiated Closure.
You may close your account at any time by submitting a written request to [email protected].
8.2. Company Rights.
AUD99 reserves the right to suspend or terminate accounts if:
- The player breaches these Terms or gaming regulations.
- Fraudulent, abusive, or suspicious activity is detected.
- Verification documentation is incomplete or false.
- Responsible gambling or AML policies require temporary account review.
Funds in closed accounts (minus any bonus credits) will be returned unless prohibited by law or investigation.
9. Intellectual Property
All intellectual property rights, including logos, text, images, games, and design elements on this Website, are owned or licensed by the Company. Any unauthorized copying, redistribution, or reproduction of content is strictly prohibited.
10. Privacy and Data Protection
10.1. Collection of Information.
We collect personal information to verify identity, process transactions, and comply with Australian AML and data protection obligations.
10.2. Use of Information.
Personal data is used exclusively for account management, regulatory reporting, fraud prevention, and communication purposes.
10.3. Data Security.
AUD99 employs encryption, firewalls, and industry-grade protection systems to safeguard your data against unauthorized access. All data storage adheres to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
10.4. Third-Party Access.
Your data may be shared with regulatory authorities, payment processors, or verification services where legally required. AUD99 will never sell or rent user data to outside parties.
11. Limitation of Liability
11.1. Acknowledgment of Risk.
By using our Website, you acknowledge that gambling involves financial risk and potential loss of funds. You participate entirely at your own discretion.
11.2. Exclusion of Damages.
Under no circumstances shall AUD99 be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or goodwill resulting from Website use or technical faults.
11.3. Service Availability.
While we strive to provide uninterrupted service, AUD99 does not guarantee constant website availability or error-free operation.
12. Complaints and Disputes
12.1. Internal Resolution.
Players are encouraged to contact our support team at [email protected] should any complaint arise. We aim to resolve all issues promptly and fairly.
12.2. Escalation Procedure.
If a player is not satisfied with the internal outcome, they may escalate the dispute to an independent mediator or the relevant regulatory authority in Australia, consistent with ACMA and local consumer law guidance.
12.3. Final Decision.
The decision rendered by the independent adjudicator shall be binding upon both parties, subject to applicable laws.
13. Dormant Accounts
13.1. Definition.
If your account has no login or transaction activity for a continuous period exceeding 12 months, it is considered dormant.
13.2. Dormant Account Handling.
AUD99 will attempt to contact you via registered email before dormancy fees apply. If no response is received within the stated period, AUD99 may deduct a reasonable administrative fee or close the account and remit the remaining balance according to legal guidelines.
14. Changes to Terms and Conditions
AUD99 may revise these Terms periodically to comply with regulations or improve service quality. Updates will take immediate effect upon publication. It is your responsibility to review the latest version regularly.
Continued use of the Website after an update constitutes acceptance of the revised Terms.
15. Force Majeure
The Company shall not be held liable for delays, failures, or interruptions caused by events beyond its reasonable control, including but not limited to acts of nature, government restrictions, war, power outages, or communication network failures.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed under the laws of the Commonwealth of Australia. Any disputes arising from or relating to these Terms shall be submitted to the competent courts located in New South Wales, unless otherwise required by applicable law.
17. Contact Information
If you have any questions about these Terms or wish to exercise your rights under Australian law, please contact us:
AUD99 Australia.
Email: [email protected].
Business Hours: 9:00 AM – 6:00 PM (AEST), Monday–Friday.
18. Final Provisions
18.1. Entire Agreement.
These Terms represent the entire understanding between you and AUD99 concerning your use of the Website and services.
18.2. Severability.
If any section of these Terms is held invalid, the remaining provisions shall continue in full effect.
18.3. No Waiver.
Failure by AUD99 to enforce any clause shall not be construed as a waiver of its right to do so later.
Effective Date: March 30, 2026.
Last Updated: March 30, 2026.
